Privacy Policy

Last updated: 2026

Introduction

MD Garage Doors ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and share information when you contact us, request a quote, or use our website at mdgaragedoorpros.com (the "Site"). By using our Site or services, you agree to the practices described here.

Information We Collect

We may collect the following types of information:

• Contact information: name, phone number, email address, and physical/service address.
• Service details: the nature of your garage door issue, preferred appointment times, and photos you share with us.
• Communications: the content of calls, text messages, emails, and online form submissions you send us.
• Technical data: IP address, browser type, and usage data collected automatically when you visit the Site.

How We Use Your Information

• To respond to inquiries, provide quotes, and schedule service.
• To perform garage door repair, installation, and maintenance services.
• To send appointment reminders, service updates, and follow-ups.
• To improve our Site, services, and customer support.
• To comply with legal obligations and protect our rights.

SMS / Text Messaging

By providing your phone number and opting in, you consent to receive SMS text messages from MD Garage Doors related to your service request, appointment scheduling, quotes, and related notifications. The following terms apply to our SMS program:

• Message frequency varies. The number of messages you receive depends on your service requests and appointment activity.
• Message and data rates may apply. Check with your wireless carrier for details.
• Opt out: Reply STOP to any message to cancel your SMS subscription at any time. You may receive a final confirmation message.
• Help: Reply HELP to any message for assistance. You can also email or call us for support.
• Sharing: Your mobile information and SMS opt-in consent will not be shared or sold to third parties for marketing or promotional purposes.

We do not sell or rent your personal information. We may share information with service providers who help us operate our business (such as messaging platforms) under contract, and as required by law.

Data Retention

We retain your information for as long as necessary to provide services, respond to inquiries, and comply with legal, accounting, or reporting requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information. You may also opt out of SMS messaging at any time by replying STOP. To exercise these rights, contact us at (818) 962-8911 or through our contact page.

Security

We take reasonable measures to protect your information using appropriate technical and organizational safeguards. However, no method of transmission over the internet is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. Continued use of the Site constitutes acceptance of the revised policy.

Contact Us

Questions about this Privacy Policy? Call MD Garage Doors at (818) 962-8911 or reach us through our contact page. We serve Los Angeles, CA and the surrounding California area.